The hygiene column, filled on autopilot
Recare is the quiet engine of a healthy practice. Hygiene visits drive consistent production, surface restorative treatment, and keep patients connected to the practice. But working a recall list by hand is the first task that falls off a busy front desk — and every patient who skips one visit is at risk of becoming inactive.
Recare & Recall keeps that list working without anyone touching it. Every patient runs on their own recall interval, gets a polite reminder at the right time, and books back in — while lapsed patients get a separate reactivation campaign that brings production back at no marketing cost.
- Per-patient intervals — six-month hygiene, three- or four-month perio maintenance, or any custom cadence.
- Automated sequences — text and email nudges fire at the right interval until the patient books.
- Drop-out on book — patients who schedule leave the sequence automatically.
- Lapsed-patient reactivation — patients overdue by months get a separate, gentle “we’d love to see you back” campaign.
Why an automated recall list outperforms a manual one
- Nothing slips — every patient gets their reminder on time, every cycle, without a front desk remembering to pull the list.
- Right cadence per patient — perio maintenance on a shorter clock, general hygiene on six months, all running in parallel.
- Front desk only works exceptions — confirmed patients drop out; only non-responders surface for a personal call.
- Production you can predict — a full hygiene column is the most reliable revenue in the practice.
Recall list — manual vs automated
Front desk means to work the recall list → busy week → list goes untouched → patients drift past their interval → hundreds quietly become inactive
Each patient runs on their own interval → automated reminders fire on time → most rebook themselves → front desk calls only the short non-responder list
Compliance built in
Recare messages reference being due for a visit and appointment logistics only — never clinical detail or anything that constitutes protected health information. Consent is captured before automated texts fire, STOP suppresses a contact instantly, and quiet hours are respected.
Connected to the rest of the schedule
A patient who rebooks through recare flows straight into appointment reminders; a no-show drops into missed-appointment recovery; and a completed visit triggers review automation. Recare is what keeps the cycle turning year after year.
Live in 24 hours
Recare & Recall ships inside the Dental Snapshot for a one-time $997, live in your GoHighLevel account within 24 hours.
Fill the hygiene column and reactivate lapsed patients — automatically
Can different patients run on different intervals?
Yes. Each patient can be set to six-month hygiene, three- or four-month perio maintenance, or any custom cadence, all running in parallel.
How does reactivation differ from regular recall?
Recall reminds patients who are coming due. Reactivation targets patients already months overdue with a separate, gentle campaign to bring them back.
Does it stop messaging once they book?
Yes. As soon as a patient schedules, they drop out of the recall sequence automatically.
Is it compliant?
Yes. Consent is captured before automated texts fire, STOP suppresses contacts automatically, quiet hours are respected, and messages never contain clinical detail.