Your Google profile is your new-patient pipeline
When someone searches “dentist near me,” they don’t read your website first — they scan the star ratings. A practice with 200 recent five-star reviews wins the click over one with 30 old ones, before a single word of copy is read. Reviews are the top of your new-patient funnel, and most practices leave them to chance.
Review Automation asks every happy patient for a review at the exact moment they’re most satisfied — right after a smooth visit — and quietly routes any dissatisfied patient to you privately first, so problems get solved instead of posted.
- Perfectly timed ask — a review request fires after a completed visit, when goodwill is highest.
- Frictionless — the patient taps through to your Google profile in one step.
- Private feedback path — patients who indicate they’re unhappy are routed to the office privately before any public review.
- Steady flow — a continuous stream of recent reviews, not a one-time push that fades.
Why timing changes everything
The difference between a patient who reviews and one who doesn’t is usually just being asked at the right moment. A request sent days later, by a generic tool, gets ignored. A warm, branded ask minutes after a great visit — while the patient is still feeling good about you — converts. Review Automation captures that window automatically for every patient, so your best experiences actually become public proof.
Getting reviews — manual vs automated
Front desk means to ask → forgets during a busy day → the occasional review trickles in → profile looks stale next to the practice down the street
Every completed visit triggers a timed, branded ask → happy patients review in one tap → unhappy ones reach you privately → a steady flow of fresh five-star reviews
Protecting your reputation
Not every visit is perfect, and the worst outcome is a frustrated patient venting publicly before you ever hear about it. The private-feedback path catches that: patients who signal dissatisfaction are routed to the office directly, giving you the chance to make it right before it becomes a one-star review. You solve the problem and keep the patient, instead of reading about it online.
Compliance built in
Review requests reference the recent visit in general terms only — never clinical detail or anything that constitutes protected health information. Consent is captured before automated texts fire, STOP suppresses a contact instantly, and quiet hours are respected. The system never offers anything in exchange for a review, in keeping with platform policies and state dental-board advertising rules.
Where it fits
Review Automation is the payoff at the end of the patient journey — it fires after appointment reminders confirm a visit, after post-op instructions wrap a procedure, and the reviews it generates feed right back into new-patient intake by winning the search click.
Live in 24 hours
Review Automation ships inside the Dental Snapshot for a one-time $997, live in your GoHighLevel account within 24 hours. Tools like Weave and Solutionreach bundle review requests into a monthly fee; the snapshot includes it.
Turn every great visit into a five-star review — automatically
When does the review request go out?
After a completed visit, when patient satisfaction is highest. The timing is configurable.
What about unhappy patients?
Patients who indicate they're dissatisfied are routed to the office privately first, so you can resolve the issue before it becomes a public review.
Does it offer rewards for reviews?
No. It never offers incentives in exchange for reviews, in line with platform policies and dental-board advertising rules.
Is it compliant?
Yes. Requests contain no clinical detail or PHI, consent is captured, STOP is honored, and quiet hours are respected.